Privacy Policy

Natural Lines Interiors respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store and protect personal information when you contact us, use our website or enquire about our interior design services.

Information we may collect We may collect information you provide, such as your name, email address, telephone number, project details and any other information you include in a message or enquiry. If you use our website, we may also collect technical information such as your IP address, browser type and information about how you use the site, including through cookies where applicable.

How we use your information We use personal information to respond to enquiries, provide and manage our services, communicate with you about a project, maintain business records, improve our website and meet our legal obligations. We will only send marketing communications where permitted by law, and you can opt out at any time.

Lawful basis for processing Under UK data protection law, we process personal data where necessary to take steps at your request or perform a contract, where we have a legitimate interest in running and improving our business, where we have your consent, or where processing is required by law.

Sharing your information We do not sell your personal information. We may share it with service providers who help us operate our business or website, where necessary to provide our services, or where required by law. We require service providers to handle personal information securely and only for appropriate purposes.

International transfers If personal data is transferred outside the United Kingdom, we will take appropriate steps to ensure it remains protected in accordance with applicable data protection law.

Data retention and security We keep personal information only for as long as necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements. We use appropriate measures to protect personal information, although no method of transmission or storage is completely secure.

Your rights Depending on the circumstances, you may have the right to access, correct or erase your personal data, restrict or object to its processing, request data portability, or withdraw consent where processing is based on consent. To exercise your rights, contact Natural Lines Interiors using the contact details provided on our website. You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies Our website may use cookies or similar technologies to support its operation and understand how visitors use it. You can manage cookies through your browser settings and, where provided, through the website’s cookie controls. Disabling certain cookies may affect website functionality.

Third-party websites Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their privacy policies separately.

Changes to this policy We may update this policy from time to time. The latest version will be published on our website with its updated date.

Contact us For questions about this policy or how we handle personal information, please contact Natural Lines Interiors using the contact details provided on our website.